VOCABULARY

·         Etiquette: the set of rules or customs that control accepted behaviour in particular social groups or social situations: Social etiquette dictates that men cannot sit while women are standing./ Diplomatic etiquette forbids calling for the death of a national leader.

·         Interaction: an occasion when two or more people or things communicate with or react to each other: There's not enough interaction between the management and the workers./ Language games are usually intended to encourage student interaction.

·         Netiquette: the set of rules about behaviour that is acceptable on the internet: It's considered bad netiquette to use capital letters in an email because it looks like YOU ARE SHOUTING.

·         Politeness: behaving in a way that is socially correct and shows understanding of and care for other people's feelings:  Now one of the cardinal rules of politeness is to avoid burdening a stranger with the weight of ones own woes.

·         Rank: a position in an organization, such as the army, showing the importance of the person having it:  He has just been promoted to the rank of captain./ Ministers of cabinet rank receive a higher salary than other ministers./ Having a large income is one of the advantages of rank.

·         Rudeness: the quality or state of being rude: Such rudeness will not be tolerated in this office./ The rudeness of frontier life gradually diminished with time.

·         Tradition: a way of acting that people in a particular society or group have continued to follow for a long time, or all of these beliefs, etc. in a particular society or group:  There's a tradition in our office that when it's somebody's birthday, they bring in a cake for all of us to share./ We decided to break with tradition, this year and go away for Christmas.